HOW TO USE IT:
– Before using your new tray, be sure to wash to wash thoroughly with soap and water
– Fill the bottom tray nearly full of water (leave about 1 cm unfilled)
– Then set the bottom tray on an even surface in your sink and press the lid tray down into the bottom tray until it is sealed (Note: The excess water will escape through the 6 vent holes at the top of each ball)
– When full, gently press down on the top of each mold to force out enough water to give a slight air gap at the top of each ball for expansion
-This step is important so your ice balls will form properly without cracking – Need to leave room for expansion
– Do not worry about excess water in tray. Let it freeze with the mold
– Lay flat in freezer for 5+ hours
– After freezing please follow these steps:
– Before removing mold lid, break all ice around balls using a twisting motion…with lid still on
– If you do not, there will be Saturn-like rings around each ball
– You do not have to be gentle with the silicone, it will not break
– After using this step to break ice, remove top lid and release ice spheres from bottom tray
SHIPPING & DELIVERY:
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. The typical delivery timeframe is between 7 to 21 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays
OUR GUARANTEE
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.
If you don’t have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don’t like it, no hard feelings we’ll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
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